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Suite 1480, 885 West Georgia Street
Vancouver, BC, Canada
V6C3E8

Covid-19 Terms & Conditions

Updated March 11, 2022

GUIDELINES:

The Provincial Health Office (PHO) has updated their Covid-19 Province Wide restrictions again on March 11, 2022.

BC CDC GUIDELINES

There are no current restrictions that deal with Travel within British Columbia by Canadian residents other than some restrictions on vaccination status for those 12 and older.  Travel into Canada there are some cross border restrictions but mostly relating to vaccination status or a negative rapid test before you can enter Canada.

BC CDC Vaccination Requirements

For inside dining in Coffee + Kitchen there is a requirement for a vaccine passport and ID.  This is only for sit down inside dining not take out.  There is no longed a vaccine passport required for checkin.

WOODS Vaccination Requirements

As stated above, we don’t have a specific requirement to show proof of vaccination to residents of British Columbia for lodging just the inside dining in the restaurant.

Groups or Gatherings

All gathering restrictions were removed March 11, 2022.  There are currently no restrictions for inside or outside group gatherings or events.

Food Service

Food and Liquor Serving Premises

The requirements for Food Service where wait staff are serving guests at the table have been amended March 11, 2022.  Mask wearing is no longer a requirement but proof of vaccination is still the same as before but there are new capacity limits for seating and more than 6 people can be seated together.

Mandatory Masks

We are no longer requiring mask wearing on check in but we still wear one when we are inside your unit doing your checkin.

 


WOODS TERMS AND CONDITIONS:

NOTE:

Pender Taxi is no longer in business and the Car Stops don’t really work with Covid issues. Don’t arrive on Pender Island without a car or another form of transportation to get yourself to and from the Ferry to WOODS. We can’t pick you up and other than a long walk there won’t be a public transportation mode available.

OPERATING HEALTH GUIDELINES:

WOODS on Pender follows the guidelines set by BC CDC, the Provincial Government, and the CRD, in conjunction with Vancouver Island Health Association (VIHA).  We also monitor the BC Hotel Association provided protocols and WorkSafe BC guidelines for our employees’ safety.

All guests must be registered and no unregistered guests are allowed on private sites or the WOODS Motel common areas.

Please wash your hands frequently and/or sanitize when in and around your units and in public areas around the Resort.  

COVID-19 Positive Guests:

We ask that anyone that is positive or showing any Covid-19 symptoms stay at home and don’t come to WOODS.  If you test positive after you make a booking we can cancel and refund your booking with no charge.

 

PENDER ISLAND:

As a small island with an aged population, we and our guests must always respect the island’s residents that may have reservations about visitors and tourists during this current situation. Social distancing is required at least until the BC CDC lifts that requirement. There are lots of open spaces around Pender. Please make sure you bring food to cook if you are cooking.  All food venues are open and most do take out.

Masks are required in most retail outlets and at the Saturday market.  Please respect each venue’s requirements that are posted.

 

PROTOCOLS:

Guest Check-ins (By Text):

Check-in time will be extended to 4 pm to accommodate extra cleaning times.  We will try to accommodate earlier check-ins when available. Please text us the day of arrival to see if this is available.

Text us when you arrive or land at the Ferry. We will not be doing check-ins within Coffee + Kitchen like we usually do until further notice.  We will adjust as the BC CDC requirements are updated.  Text us on the Resort Phone 250-629-3353 when you are arriving and we will meet you in the parking area outside Coffee + Kitchen. Airstreams and Cabins we will be doing a detailed check-in with one person from each booking. WOODS Motel guests we will meet you in the parking lot and then send you up to your room.

Staff Interaction:

Once they are cleaned and the guest arrives for check-in standard BC social distancing guidelines will be in place.  We will be cleaning with disposable gloves and once you are checked in you will be on your own and no staff will enter your unit unless in a case of emergency or a problem with the unit.  We will be doing check-ins digitally and orientations will be done with social distancing at the unit once you arrive with ONE person from your group.

Cleaning:

All units will be cleaned in between guests with disinfectants wiping down all obvious touchpoints.  Please continue to wash your hands, not touch your face and avoid too much contact with common touchpoints when possible.  We assume all guests are using this type of practice while at WOODS. Guests are expected to adhere to the BC CDC guidelines of social distancing which will be updated as we know more. If a guest ignores this guidance they will be asked to leave.

Pets must be on-leash while on the Resort at all times. All guests are responsible for cleaning up after their pets.

 

Coffee + Kitchen:

Coffee + Kitchen has reopened for takeout only.  Coffee Bar will be open in the mornings 9 am to 11 am Friday to Sunday and Dinners on the weekends 5 pm to 7 pm all through the takeout window. You can sit on the restaurant deck or on the lawn.  All alcoholic beverages should be consumed on the deck of the restaurant.  No outside liquor is allowed on the deck or in public areas.  All guests are responsible to take their takeout containers and deposit in the bins provided.

 

CAMP Truck:

CAMP Truck will be permanently closed this year.  We may do another CAMP Truck after the pandemic.

All our Food & Beverage hours are updated on the WOODS Food & Drink Page.

 

Airstreams and Cabins:

All airstreams and cabins are separated and qualify for social distancing requirements.  They are also mostly outdoors and from a risk point of view are very low for virus transmission and/or residual touchpoints.  The Hot Tubs are treated and tested with Bromine and are at 104 degrees.  The Virus, based on the BC CDC ADVICE, cannot survive with Bromine and the 104-degree temperature.  The use of the private hot tubs will be at the own risk of the guests.  They can choose to use them or not based on their own level of comfort but they will be wiped with alcohol and sprayed on the outside and the water tested and changed between each guest.

See more information about Water and Hot Tubs during Covid-19 here.

 

WOODS Motel:

All the rooms have outdoor entrances and all common areas are outdoors which is much lower risk than indoor common areas.  The Hot Tub will be closed off until further notice.  It is governed by VIHA and is mandated to be shut down because it is for common use.  Staff cleaning will NOT be done each day only before and in between guest stays.  If you need something while you are onsite, text us on the resort phone and we can drop it off to you outside.

Make sure in all common areas social distancing is adhered to and no unregistered guests are invited to join you.  For any non-registered guests, they must meet you down in the public areas by CAMP Truck but not on the deck of WOODS Motel.

 

BC Ferries:

We recommend making a reservation and remaining in your vehicle when on the ferry.  It is respectful to staff and a current requirement.  Check with their website for further updates.  The normal requirement of leaving your vehicle on lower decks has been relaxed for now.  Please check and make a reservation to make sure the ferry connected to your booking is available.  www.bcferries.com

We all need to get back to enjoying nature and WOODS and want to make sure all of our guests, staff, and local residents stay safe and relaxed.

— Thanks, WOODS on Pender Team